Shipping and Delivery

Shipping & Delivery Policy

Thank you for shopping with Vanaura.store. Below are the details regarding our shipping and delivery process. Please read carefully to understand our policies.

1. Processing Time

Orders are processed within [2-5] business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
In case of high demand or unforeseen delays, we will notify you via email.

2. Shipping Methods & Estimated Delivery Time

We offer the following shipping options:

Standard Shipping: Estimated delivery within [5-10] business days.
Express Shipping: Estimated delivery within [2-5] business days.
International Shipping: Estimated delivery within [7-15] business days, depending on the destination.

Delivery times may vary based on your location, shipping provider, and customs clearance (for international orders).

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.
Free shipping is available for orders above [₹X / $X], if applicable.
Additional charges may apply for oversized or heavy items.

4. International Shipping

We ship to select international locations.
Customers are responsible for any customs duties, taxes, or import fees.
Delivery times for international orders may be affected by customs processing.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order on our website or the courier’s tracking portal.

6. Undeliverable Packages

If an order is undelivered due to an incorrect address or multiple failed delivery attempts, it may be returned to us.
Customers will be responsible for reshipping fees if they wish to have the order resent.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost, please contact us within [48 hours] of delivery.
We will assist in filing a claim with the courier and provide a replacement if applicable.

8. Changes & Cancellations

Orders can only be modified or canceled within [24 hours] of placing the order.
Once an order is shipped, it cannot be canceled or changed.

9. Contact Information

If you have any questions regarding shipping and delivery, please contact us:
Email: contactvanaura@gmail.com

Thank you for shopping with Vanaura.store! We appreciate your support. 😊